Training Topic
Keep Your Prospect “Safe”
Keep your Prospects Feeling “Safe” Downloadable & Printable Worksheet Ego States The psychologist, Eric Berne, theorized that we all have three recordings of videos running when we are first brought into the world through about age 5. The videotapes or “tapes” create our three ego states: Parent, Adult, and Child. Your Adult video recorder is…
Read MoreActive Listening
Active Listening to Grow Rapport DOWNLOADABLE PDF Listening is the most fundamental component of interpersonal communication skills. Listening is not something that just happens (that is hearing), listening is an active process in which a conscious decision is made to listen to and understand the messages of the speaker. Listeners should remain neutral and non-judgmental,…
Read MoreFacial Microexpressions
Microexpressions Training Topic Worksheet Let’s be real, we all know what microexpressions are…you remember that look your mom gave you from across the room that told you she was either happy, fearful, surprised or maybe even angry with something you were about to do. She likely didn’t have to say a single word and we…
Read MoreSensory Modalities – Connecting & Communicating
Sensory Modalities are one of the tools that allows us to effectively communicate and often times create or instantly destroy authentic rapport.
Read MoreInstantly Creating Rapport
Instantly Creating or Destroying Rapport Several studies and common sense both suggest that body language is far more powerful and effective in communication than the words we say. Body Language is guilty of conveying upwards of 93% of the information in face-to-face communication and is far more effective at communicating emotion than are words. What…
Read MoreGoal Hacking & The P.U.R.E. Model
Goal Setting, for most professionals, is typically wildly ineffective, leads to frustrating, if any, lasting results, and almost always leads to reduced self-esteem.
Read MoreMutually Agreed Agendas and Outcomes (M.A.A.O.)
Mutually Agreed Agendas with possible Outcomes (MAAOs) turbo charge the sales process, get rid of ambiguity, shorten sales cycles, enhance bonding and rapport, and take the pressure off both the prospect and sales person.
Read MoreCenters of Influence (COI)
Growing Your Networking Team Noel Malan with Five Rings Financial shared a great analogy comparing Koi Fish Ponds to Center of Influence (C.O.I.) Ponds. Though nothing like traditional Japanese Koi ponds, they are similar in that you can link your C.O.I. ponds with other ponds to exponentially grow your pond. In essence, when you…
Read MoreLinked-In or Linked-Out?
Effectively Setting Up and Growing Your LinkedIn Network | 6-Week Strategy Training Worksheet Download A lot of people I talk to tell me that they are confused about what LinkedIn does or doesn’t do, maybe overwhelmed with setting up a new social media channel, maybe lost and unsure of where to start, and most are…
Read MoreSuccess Metrics | Leading, Middle, and Lagging KPIs
DOWNLOADABLE PDF WORKSHEET Ultimately, the activities that lead to achieving your goals are called Leading Activities. When we measure and track these activities or keep score we call them performance indicators. When they are critical to our success, we call them Key Performance Indicators or KPIs. For sales, when you think of leading activities, you…
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