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Active Listening

Active Listening to Grow Rapport DOWNLOADABLE PDF Listening is the most fundamental component of interpersonal communication skills.  Listening is not something that just happens (that is hearing), listening is an active process in which a conscious decision is made to listen to and understand the messages of the speaker. Listeners should remain neutral and non-judgmental,…

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Instantly Creating Rapport

Non-Verbal Communication

Instantly Creating or Destroying Rapport Several studies and common sense both suggest that body language is far more powerful and effective in communication than the words we say.  Body Language is guilty of conveying upwards of 93% of the information in face-to-face communication and is far more effective at communicating emotion than are words. What…

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Centers of Influence (COI)

C.o.I. Ponds

Growing Your Networking Team Noel Malan with Five Rings Financial shared a great analogy comparing Koi Fish Ponds to Center of Influence (C.O.I.) Ponds.  Though nothing like traditional Japanese Koi ponds, they are similar in that you can link your C.O.I. ponds with other ponds to exponentially grow your pond.   In essence, when you…

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Linked-In or Linked-Out?

LinkedIn Success

Effectively Setting Up and Growing Your LinkedIn Network | 6-Week Strategy Training Worksheet Download A lot of people I talk to tell me that they are confused about what LinkedIn does or doesn’t do, maybe overwhelmed with setting up a new social media channel, maybe lost and unsure of where to start, and most are…

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Success Metrics | Leading, Middle, and Lagging KPIs

Success Metrics

DOWNLOADABLE PDF WORKSHEET Ultimately, the activities that lead to achieving your goals are called Leading Activities.   When we measure and track these activities or keep score we call them performance indicators.  When they are critical to our success, we call them Key Performance Indicators or KPIs. For sales, when you think of leading activities, you…

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Maximizing Time Utilization | Income Producing Time

Income Producing Time

Managing Time is Out, Managing Focus is In Download and Print the Training Topic Maximizing Time Utilization – Income Producing Time There’s really no such thing as time management!  We all have the same 24 hours each day; however, there is such a thing as Time Utilization.  Time Utilization and Time Leveraging is what separates…

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Accountability-Keeping it between the gutters

Bowling

Willpower is Overrated Download & Print the PDF Let’s face it, we’re in information overload every day with thousands of decisions each day.  When I ask goal setters what they think the #1 challenge is, I hear “Willpower” almost every time. What helps with goal success?     Willpower is certainly helpful; however, willpower, a…

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Leadership Roles

Leadership Roles

Leaders make Bold Networking events happen, help others grow their businesses, amplify and protect our winning culture.

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